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Terms & Conditions

By using our online platforms, you confirm having read the terms and conditions as set out herein and accept to be bound by them:-

  1. Introduction
  2. Elvan Twins Enterprises, alias Elvan Tech is an ICT company registered in Kenya. The company offers ICT services and products. To effectively serve you, this page outlines the terms and conditions of our services. Further, the page oulines the privacy policy so that you are in the know on how we collect and handle your data. Your continued use of this website, our services and products is a proof that you have read our terms and conditions and privacy policy and agreed to them.
  3. Acceptance of Terms
  4. By accessing or using our website, services, or software-as-a-service (SaaS) products, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use our services.
  5. Services
  6. We provide various ICT services including, but not limited to:
    • Web design and development
    • Web hosting
    • Data analytics
    • SaaS platforms (e.g., school management, hospital system, inventory system, HR system)
    • Each service may have its own specific terms and features, which will be made available on the respective product pages or user agreements.
  7. User Responsibilities
  8. You agree to:
    • Use our services only for lawful purposes
    • Provide accurate and up-to-date information
    • Maintain the confidentiality of your account and credentials
    • Not attempt to reverse engineer, hack, or disrupt our services
  9. Intellectual Property
  10. All content, software, and designs created or provided by Elvan Twins Enterprises are the intellectual property of the company. You may not reproduce or distribute our content without written consent.
  11. SaaS Usage
  12. You may be granted access to our SaaS products on a subscription basis. You agree to:
    • Use the software only for its intended purpose
    • Not sublicense, resell, or distribute the software
    • Abide by any specific licensing or user limits
  13. Payment and Subscription
  14. Certain services may require payment. Pricing, billing, and renewal details will be communicated on our website or during the subscription process. Failure to pay may result in suspension or termination of service.
  15. Termination
  16. We reserve the right to suspend or terminate your access to our services if you violate these terms, with or without notice.
  17. Limitation of Liability
  18. To the maximum extent permitted by law, Elvan Twins Enterprise is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
  19. Third-Party Links
  20. Our services may include links to third-party websites. We are not responsible for their content, accuracy, or practices.
  21. Changes to Terms
  22. We may update these Terms and Conditions at any time. Continued use of our services after changes are posted constitutes acceptance of the new terms.

Contacting Us

Should you have any questions regarding these terms and conditions, you may contact us using the handles below;

Privacy Policy

  1. Introduction
  2. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
  3. Information We Collect
  4. We may collect the following types of information:
    • Personal Information: Name, email, phone number, payment information
    • Usage Data: IP address, browser type, pages visited, access times
    • Client Data: Data you or your users input into our SaaS platforms
  5. How We Use Your Information
  6. We use collected data to:
    • Provide and maintain our services
    • Process transactions and manage subscriptions
    • Communicate with you about updates or issues
    • Improve and personalize our offerings
    • Comply with legal obligations
  7. Data Sharing
  8. We do not sell your personal data. We may share data with:
    • Service providers under confidentiality agreements
    • Legal authorities, when required by law
    • Affiliates and partners assisting in service delivery
  9. Data Security
  10. We implement appropriate security measures to protect your data from unauthorized access, disclosure, or destruction. However, no system is 100% secure.
  11. Data Retention
  12. We retain your data as long as necessary for the purposes described in this policy, or as required by law.
  13. Cookies
  14. We use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser. See our cookies policy
  15. Your Rights
  16. You have the right to:
    • Access the personal data we hold about you
    • Request correction or deletion of your data
    • Object to or restrict certain processing activities
    • Withdraw consent where processing is based on consent
  17. Third-Party Services
  18. Our site or software may contain links or integrations with third-party services. This policy does not cover their practices. Please review their privacy policies separately.
  19. Changes to This Policy
  20. We may update this policy from time to time. The latest version will always be posted on our website.
  21. Contact Us
  22. If you have questions or concerns, please contact us at: